API Comparison

The API matters because it does two things: it allows information to be extracted for better reporting, and it enables automation by creating documents and actions. This means you can automate gaps and workarounds, and add more advanced functionality.

Workflow Examples

Workflow	Cin7 Core (Dear)	Cin7	Unleashed
Create products from external source	Yes	No	Yes
Product configurator with custom BOMs	Yes	No	No
Near real-time event response (webhooks)	Yes	No	No

API Basics

Feature	Cin7 Core (Dear)	Cin7	Unleashed
API Version	V2	V1	Unversioned/V1
API Limits	60/min per connection (multiple connections possible)	60/min, 5000/day	Varies by plan
Dedicated server (no rate limit)	Available	—	—
API Documentation	Apiary	HTML	HTML
Webhooks	Yes	No	No

Product

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes (limited)	Yes (any field)	Yes
Create	Yes	No	Yes
Update	Yes	No	Yes
Delete	Blocked (make inactive)	No	Yes
Price Tiers	Yes	Yes	Yes
Advanced Pricing (matrix)	Yes (API added Oct 2021)	No	No

Stock Availability & Valuation

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes (limited)	Yes (any field)	Yes

Stock Transactions (Goods Movement)

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Indirectly	—	—

Warehouse Locations

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes	Yes (any field)	Yes
Create	Yes	Yes	No
Update	No	Yes	No
Delete	Blocked (make inactive)	No	No

Financial Transactions

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes	No	No

Customer

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes (limited)	Yes (any field)	Yes
Create	Yes	Yes	Yes
Update	Yes	Yes	No
Delete	Make inactive	Make inactive	No

Customer Addresses

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes (limited)	Yes (any field)	—
Create	Yes (via Customer)	Yes	Yes (via Customer)
Update	Yes (via Customer)	Yes	No
Delete	Yes (via Customer)	Yes	No

Customer Contacts

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes (limited)	Yes (any field)	No (single contact per customer)
Create	Yes (via Customer)	Yes	No
Update	Yes (via Customer)	Yes	No
Delete	Yes (via Customer)	Yes	No

Quote

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Search	Yes (limited)	Yes (any field)	No
Create	Yes	Yes	No
Update	Yes	Yes	No
Delete	Void	Void	No

Order & Fulfilment

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Order Search	Yes (limited)	Yes (any field)	Yes
Order Create	Yes	Yes	Yes
Order Update	Yes	Yes	Yes
Order Delete	Void	Void	Yes
Fulfilment Search	Yes (limited)	Yes (any field)	Yes
Fulfilment Create	Yes (multiple per order)	No	Yes (multiple per order)
Fulfilment Update	Yes (multiple per order)	No	Yes (multiple per order)
Fulfilment Delete	Void	No	Yes

Sales Invoice & Credit

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Invoice Search	Yes (limited)	Yes (any field)	Yes
Invoice Create	Yes	No	No
Invoice Update	Yes	No	No
Invoice Delete	Void	No	No
Credit Search	Yes (limited)	Yes (any field)	No
Credit Create	Yes	Yes	No

Purchase

Operation	Cin7 Core (Dear)	Cin7	Unleashed
PO Search	Yes (limited)	Yes (no Xero sync)	Yes
PO Create	Yes	Yes (no Xero sync)	Yes
Invoice Search	Yes (limited)	—	No
Invoice Create	Yes	No	No
Receipt Search	Yes (limited)	No	No
Receipt Create	Yes	No	No
Payment Search	Yes (limited)	No	No (no payment handling)
Payment Create	Yes	No	No (no payment handling)

Manufacturing / BOM

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Assembly Order Search	Yes	Yes	Yes
Assembly Order Create	Yes	Yes	No
Assembly Order Update	Yes	Yes	No
BOM Search	Yes (via Product)	Yes	Yes
BOM Create	Yes (via Product)	No	Yes
BOM Update	Yes (via Product)	No	Yes

Stock Take & Adjustments

Operation	Cin7 Core (Dear)	Cin7	Unleashed
Stock Take Search	Yes (limited)	No	No
Stock Take Create	Yes	No	No
Adjustment Search	Yes (limited)	Yes	Yes
Adjustment Create	Yes	No	Yes
Transfer Search	Yes (limited)	Yes	Yes
Transfer Create	Yes	No	No

Conclusion

Cin7 Core (Dear) has the best API by far. It allows most processes to be fully automated end to end, is better documented, and has webhooks. The other cloud ERPs have significant gaps, meaning there are few complete processes which can be scripted. The Dear API is an add-on to the base plan, and webhooks require the Automation module.